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Full-Time Accommodation Booking Assistant

Bespoke Adventure Makers – Posted by BorisCasella Budapest, Budapest, Hungary

Job Description

Accommodation Booking Assistant in Hotels Booking Department

Job Description:

POSITION TITLE: ­ Accommodation Booking Assistant

REPORTS TO: Purchasing Manager

 

DAY by DAY SUPERVISION: Accommodation Administrator

 

Weekly working hours: Full time

 

POSITION SUMMARY:

Under the supervision of Accommodation Administrator, the Accommodation Booking Assistant ensures groups reservations and accommodation in HB department through prompt,

effective and proper reservations service to achieve maximum rooms availability/revenue on assigned destinations.

Accommodation Booking Assistant DUTIES AND RESPONSIBILITIES:

  • Having knowledge of entire Reservation Procedures and System according to company’s and standards
  • Responsible for groups accommodations and reservations under Accommodation Administrator’s supervision
  • Handling of correspondence with AMs and After sales staffs
  • Review of reservations booked
  • Review RL and general arrival procedures
  • Responsible for given destinations under Accommodation Administrator’s supervision
  • Responsible for implementation of current and new accommodation policies and procedures
  • Responsible for inserting rooms group rates, info and group details both in system as in general correspondence and/or manual files
  • Work with Sales Department/ AMs in regards to accommodation requests and confirmed accommodation bookings
  • Knowledgeable in hotel and guest room facilities/services and ensures reservations are equally knowledgeable
  • Keep accommodation booking requests/response time within 24-48 hrs
  • Coordinates group reservations activities with the Sales Department, Accommodation Administrator and Purchasing Manager
  • Follows up requests, bookings and update daily reservation status
  • Reviews no-show and cancelled reservations and processes charges according to company’s policy
  • Accomplishing general Group Reservations requested and needed renegotiation
  • Responsible for own weekly work schedule as informed by Accommodation Administrator
  • In general, perform any other office duties might requested by Accommodation Administrator advised within the accommodation department with previous knowledge of Purchasing Manager

Previous Experience: 

1-2 years of experience as Hotels / Reservations responsible or Assistant in Reservations at any level or any equivalent combination of training / experience is desirable.

How to Apply

Pls send CV and Application Letter to: Boris Casella boris@customtour.ch

Job Categories: Tourism / Hotel. Job Types: Full-Time.

Job expires in 48 days.

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2 Responses to “Accommodation Booking Assistant”

  1. Comment made by helen on Jul 8th 2018 at 5:13 pm: Reply

    With years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.
    I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
    I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
    This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.

  2. Comment made by sag on Jul 12th 2018 at 6:34 pm: Reply

    Provided email address is not working i tried to apply

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