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Full-Time Accommodation Booking Assistant

Bespoke Adventure Makers – Posted by BorisCasella Budapest, Budapest, Hungary

Job Description

Accommodation Booking Assistant in Hotels Booking Department

Job Description:

POSITION TITLE: ­ Accommodation Booking Assistant

REPORTS TO: Purchasing Manager


DAY by DAY SUPERVISION: Accommodation Administrator


Weekly working hours: Full time



Under the supervision of Accommodation Administrator, the Accommodation Booking Assistant ensures groups reservations and accommodation in HB department through prompt,

effective and proper reservations service to achieve maximum rooms availability/revenue on assigned destinations.

Accommodation Booking Assistant DUTIES AND RESPONSIBILITIES:

  • Having knowledge of entire Reservation Procedures and System according to company’s and standards
  • Responsible for groups accommodations and reservations under Accommodation Administrator’s supervision
  • Handling of correspondence with AMs and After sales staffs
  • Review of reservations booked
  • Review RL and general arrival procedures
  • Responsible for given destinations under Accommodation Administrator’s supervision
  • Responsible for implementation of current and new accommodation policies and procedures
  • Responsible for inserting rooms group rates, info and group details both in system as in general correspondence and/or manual files
  • Work with Sales Department/ AMs in regards to accommodation requests and confirmed accommodation bookings
  • Knowledgeable in hotel and guest room facilities/services and ensures reservations are equally knowledgeable
  • Keep accommodation booking requests/response time within 24-48 hrs
  • Coordinates group reservations activities with the Sales Department, Accommodation Administrator and Purchasing Manager
  • Follows up requests, bookings and update daily reservation status
  • Reviews no-show and cancelled reservations and processes charges according to company’s policy
  • Accomplishing general Group Reservations requested and needed renegotiation
  • Responsible for own weekly work schedule as informed by Accommodation Administrator
  • In general, perform any other office duties might requested by Accommodation Administrator advised within the accommodation department with previous knowledge of Purchasing Manager

Previous Experience: 

1-2 years of experience as Hotels / Reservations responsible or Assistant in Reservations at any level or any equivalent combination of training / experience is desirable.

How to Apply

Pls send CV and Application Letter to: Boris Casella

Job Categories: Tourism / Hotel. Job Types: Full-Time.

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4 Responses to “Accommodation Booking Assistant”

  1. Comment made by helen on Jul 8th 2018 at 5:13 pm:

    With years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.
    I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
    I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
    This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.

    • Comment made by Boris Casella on Jul 9th 2018 at 12:32 pm:

      Pls send CV and Application Letter to: Boris Casella

      • Comment made by Budapest Jobs on Jul 18th 2018 at 9:24 am:

        I have updated your job posting and also your comment as it should be I assume.

  2. Comment made by sag on Jul 12th 2018 at 6:34 pm:

    Provided email address is not working i tried to apply

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