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Full-Time Arabic speaker customer service in hotel industry (Budapest)

Hays – Posted by Hays Budapest, Budapest, Hungary

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Job Description

Customer Support Specialist position with Arabic language knowledge is opened at our client who is a prestigious multinational company which is providing a unique reservation service with the best hotel deals to both business and leisure travellers. They have more than 500 professionals located through the world and they are looking for new colleagues to join their team of professionals.

The responsibilities of the position are the following:

– Provide world class customer service and offer solutions to our guests during and after their travels by ensuring timely follow-up, closure and feedback to customers where required
– Communicate effectively with our customers and suppliers via phone and email
– Resolve the appearing problems
– Manage customer claims
– Running the database of the customers and clients
– Provide training and mentoring to other members of the organization as requested
– Work closely with the colleagues in order to provide efficient support to the customers

In accordance with attracting the very best people, candidates having some experience in a Customer Service / Front Desk positions are preferred, but fresh graduates are also welcome. University or College Degree is an advantage but not a must. The ideal candidate will have strong problem solving skills, multi-tasking ability, customer oriented attitude and has fluent English and Arabic language knowledge.

This is an exciting opportunity for talents who are not afraid of new challenges and want to be a part of an international, dynamically growing, and vibrant team. If you are interested in this position please do not hesitate to upload you professional English CV through our website.

This position is opened for foreigners too, but please keep in mind, that you need to attend a personal interview in Budapest and the Hungarian work permit is required.

To apply please click here

Job reference: 1189408

Job Categories: General Industry. Job Types: Full-Time.

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6 Responses to “Arabic speaker customer service in hotel industry (Budapest)”

  1. Comment made by medhat mechiel on Aug 17th 2014 at 9:06 pm: Reply

    dear sir,
    i am medhat mechiel malak,Egyptian,and it was pleasure to see your job requirement,i do have allot from what you asking for,and sure its my happy to be a part of your teem,sure i speak and write Arabic and English,and sure my working in tourism 12 years add to me allot,i will send you my CV,i am married to a Hungarian woman,so soon i will be in Hungary without any problem in papers or stay.
    thanks for your care and support
    medhat

  2. Comment made by Ghada Babiker on Jul 12th 2016 at 8:27 pm: Reply

    Dear Mr. / Madam,
    I was very excited to see your vacancy for a Arabic speaker customer service in hotel industry (Budapest)
    thanks for this opportunity I am Sudanese lady.
    I am a well-qualified with Master Degree in health field who would be an excellent choice for this position. I am a conscientious person who works hard and pays attention to detail. I’m flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm.
    I very much hope that you will look favorably upon my application by recognizing my enthusiasm, talents in this field and my future potential. I would like to further discuss the scope of this position, with you in person, and would welcome the chance of a meeting.
    Thank you in advance for your time and consideration.
    Yours sincerely
    Ghada Babiker

  3. Comment made by Antoine Michail on Sep 18th 2016 at 10:09 am: Reply

    Hi , I am Antoine Michail have European passport and speak Arabic , English , Greek , French and have a good experience in customer service , tourism ,hostelries , but I am 47 years old ready to relocate in a month, my mobile is 02 01222458533 ,my mail is tonywahib@yahoo.com
    Thanks,

  4. Comment made by Sanaa El Alaoui on Jan 30th 2017 at 11:39 pm: Reply

    Dear Ma’am/sire,
    I am currently a student in Hungary and I am a native arabic speaker
    I am willing to apply for this position but I could not find a way how to submit it

    Kind regards
    Thanks

  5. Comment made by Donia Faroun on Feb 13th 2017 at 6:50 pm: Reply

    Dears,

    Email please to send my CV .

    Thanks.
    Donia Faroun

  6. Comment made by Linda AbdulMalek on Nov 13th 2017 at 12:05 pm: Reply

    Good morning Sir
    I’m Linda AbdulMalek I graduated in 2015 in Mass Communication faculty.
    I’m speaking fluently English, Arabic is my tough language and I’m very good in Hungarian language.
    I worked in tourism company as costumer service.
    I have a permanent residence permit because I came to Hungary in 2004.
    Best regards

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