Why join one great company when you can join many? GE is more than 300,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team.

GE Energy works connecting people and ideas everywhere to create advanced technologies for powering a cleaner, more productive world. We serve the energy sector with product and service solutions in such areas as natural gas, oil, coal and nuclear energy; wind, solar, biogas and water processing; energy management; and grid modernization. We also offer integrated solutions to serve energy- and water-intensive industries such as mining, metals, marine, petrochemical, food & beverage, and unconventional fuels. www.ge-energy.com

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• Answer incoming customer and cross functional contacts
• Initiate outbound contacts with the customers to respond to any inquiries
• Ensure that communication to customers and other GE functions is efficient
• Undertake all aspects of customer order management (order entry, order book maintenance and proactive notification)
• Document all customer related activities
• Responsible for customer data entry and data maintenance (e.g. customer knowledge base, pricing records and customer master file)
• Creation of customer documents and notification (order confirmation, invoices and statements etc.)
• Resolve all customers complaints to the customer satisfaction and proactively seek to identify root cause and prevent reoccurrence

• Fluent in Dutch and English
• Problem solving skills
• Great communication skills
• Accuracy
• Cultural and commercial sensitivity
• Ability to make action orientated decisions
• Working level of Microsoft Office applications

• Prior customer service or administrative experience
• User level knowledge of SAP R3
• Other language knowledge