Full-Time Business Support Operations Specialist (French Speaker)
Job Description
Commercial Financing Business Support Operations Account Specialists manage a portfolio of Business Partner accounts. Main responsibilities include: – Credit Line and Order management, Cash collection and Conditions monitoring. – Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers. – Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints. – Monitoring collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures. – Preparing materials for use in status account reviews. – Being responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner. – Ensuring accounts operate within approved guidelines and obtaining the appropriate level of management approval in exception situations. – Keeping customers appraised of the financial health of their account and its ability to support current and future financing volumes. – Operating proactively at all times.
Since the role involves being in daily contact with customers in France, the candidate must be: – able to communicate in French and English (both verbally and in written form) at a high level – to be able to hold a phone conversation with our business partners and explain basic financial terms to them verbally.
Required
Bachelor’s Degree
English: Fluent
French: Fluent
Preferred
Master’s Degree in Economics
Basic knowledge in Financial Concepts
At least 6 months experience in Customer Facing / Customer Contact
How to Apply
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