• Responsible for taking over (as knowledge recipient) the Order-to-Cash (Credit Management) function of the Centre, enabling and delivering the service benefits of the established Financial centre
• Participate in stabilization of the Order-to-Cash (Credit management) processes migrated to the Centre on a portfolio basis

The purpose of the position

Accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses

Core responsibilities

Collection Management

• Resolve simple collection issues
• Perform collection follow up on potential credit risk accounts with significant past due amounts
• Partial accountability for management of accounts under bankruptcy jurisdiction, collection agencies, and other legal proceedings related to collection/credit
• Monitor/follow up collection action with outside agencies and legal counsel

Credit Management

• Manage and mitigate credit risk by analyzing customer annual financial reports, quarterly and regulatory filings (as available), debt service ratings and other reporting tools
• Establish and review credit limits for both new and existing accounts
• Work with corporate and regional finance to analyze bad debt reserve requirements and recommend monthly accruals
• Participate in the quotation and proposal stages to ensure credit terms are appropriate in meeting management’s cash flow objectives and the corporate credit and collections policy

Dispute/Order Management

• Ensure sound decisions are made regarding the releasing/holding of customer orders based upon financial condition of the account

Customer Relationship Management

• Communicate with sales and finance regarding material changes in status of key customers’ financial positions

Primary qualification

• University/College degree
• Comprehensive professional experience
• Fluent English and Italian (third foreign language is an advantage)
• Relevant IT/ERP system knowledge