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Full-Time Customer Communications Specialist
Job Description
Roles and Responsibilities:
We are looking for a Customer Communications Specialist that will be the liaison between the company and its current and potential customers. The successful candidate will have strong phone and verbal communication skills along with active listening skills, and will be able to effectively handle customer issues, and inquiries, keeping the team goals at the core of every decision and behavior.
Requirements:
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
- Must possess and professional and friendly attitude, and be able to quickly develop a rapport with customers over the phone
- Keep records of all conversations in our call centre database in a comprehensible way
- Meet personal qualitative and quantitative targets
- High school degree
Benefits
- UK company
- Full company training and ongoing coaching
- Permanent contract
- Paid Time Off
- Career advancement possibilities
- Competitive base salary
- Bonus structure
How to Apply
To apply, or for more info, please email operations@potionuk.com3481 total views, 0 today
Comment made by Judit Kádár on Apr 19th 2017 at 1:56 pm:
Hi, Im an English teacher with fluent English. I had lived approximatelly more than 4 years in abroad (Canada, Australia, Ireland).I consdider myself as a friendly flexible person, complex problem solver.I’m interested in the advertised job.
kind regards
Judit Kádár