Full-Time Customer Service Representative (Finn + other Nordic)
Job Description
Essential Responsibilities:
– Answer incoming customer and cross functional contacts
– Initiate outbound contacts with the customers to respond to any inquiries
– Ensure that communication to customers and other GE functions is efficient
– Undertake all aspects of customer order management (order entry, order book maintenance and proactive notification)
– Document all customer related activities
– Responsible for customer data entry and data maintenance (e.g. customer knowledge base, pricing records and customer master file)
– Creation of customer documents and notification (order confirmation, invoices and statements etc.)
– Resolve all customers complaints to the customer satisfaction and proactively seek to identify root cause and prevent reoccurrence
Qualifications/Requirements:
– Fluent in Finnish AND in any other Nordic language
– Problem solving skills
– Great communication skills
– Accuracy
– Cultural and commercial sensitivity
– Ability to make action orientated decisions
– Working level of Microsoft Office applications
How to Apply
Apply via the link below: https://xjobs.brassring.com/tgwebhost/jobdetails.aspx?partnerid=54&siteid=5346&jobid=1197443 For further information feel free to turn to Eszter Illés (eszti.illes@ge.com)1530 total views, 0 today