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Full-Time Customer service representative with French and German

Recruiter Hungary – Posted by Recruiter Hungary Budapest, Budapest, Hungary


Job Description

Our prestigious multinational client with worldwide presence is looking for IT customer service representatives with French and German + English language knowledge to their Budapest-based business service center.

Your responsibilities:

– Receive end user calls and web tickets
– Provide First Level Service Desk support to the employees of the customer
– Ticket creation, categorization and prioritization
– Ticket escalation to respective support group
– Incident resolution and recovery ticket closure
– Responsibility for following up on tickets logged
– Responsibility for keeping the end user informed of the status of their incident tickets
– Taking part in any trainings and coaching sessions

Our requirements:

– High level French, German and English language skills
– Flexibility to work in shifts
– Customer orientated, a good listener and asks competent and well directed questions
– Ready to learn new applications and solutions and has quick learning ability
– Reliable, open, communicative personality who works well within a team and has accurate work habits

What we offer:

– Competitive salary and attractive compensation package
– Opportunity to be part of a rapidly expanding organization
– A role that provides you progress both professionally and personally
– Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies
– IT Academy courses, professional development and career path
– Convenient location and nice office building

How to Apply

In order to proceed with your application you either have to be the citizen of the European Union or need to be officially permitted to work in Hungary including the following documents:
  • Permanent Residence Permit Card
  • Hungarian Address Card
  • Social Security Card
  • Tax Card
  • Work permit for Hungary (student visa is NOT accepted)
To apply please send your CV to and find us on Facebook and Linkedin!  

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: budapest, customer service, french, french and german, french job, German, german job, job, and service desk agent.

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