Full-Time Customer Support German
Job Description
Sport Support Professional – Dublin, Ireland
Want to be part of the customer service team for the No1 Sports brand in the world. You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want to build a rapport with repeat customers and be as enthusiastic as they are about the brand and product.
Want to be part of a young, friendly, international and sociable team who enjoy working together to deliver that exceptional service that is expected from a world leader in sportswear? All whilst living in one of Europe’s most vibrant cities in the World
Don’t miss out on this great opportunity to join the customer service team for the No1 sports brand in the world.
Objective:
The support professional will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support.
You will be responsible for but not limited to:
- Offering customer service to end users/dealers in relation to a wide range of products
- Answering emails from customers/dealers
- Ensure customer satisfaction by providing timely and accurate information.
Logging detailed and accurate case notes to ensure optimal assistance for customers
How to Apply
Please Apply to deanryan@convergys.com1388 total views, 0 today