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Full-Time Customer Support Specialist – German

Agoda – Posted by JobScout Budapest, Budapest, Hungary

Job Description

Customer Support Specialist – German

Tracking Code
TOCSS0012HU
Job Description
  • Provide world class customer service and offer solutions to our guests during and after their travels
  • Communicate effectively with our customers and suppliers via our primary communication channels
    • Inbound / Outbound
    • Chat
    • Email
  • Share a positive attitude with fellow colleagues, up and down the organizational chart
  • Have the ability to work within a shift based working schedule
  • Be willing to solicit feedback from your peers  as well as remain open to performance based reviews from your supervisors
  • Be a quick learner with attention to detail
Required Skills

Hungarian nationals only

  • Must be fluent in both German and English
  • Have a willingness to learn about the travel industry
  • While we prefer a candidate with a degree, it’s not a requirement.  Just be a good communicator
  • Must be able to type approximately 35 words per minute (German and English)
  • Internet savvy
  • Fresh graduates are welcome
  • Must be flexible to accommodate shift work, such as morning, afternoon and weekend shifts
Job Location
Budapest, BUDAPEST HU
Company Location
TO-Hungary
To apply for this position please click here.

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: customer care and customer support.

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One Response to “Customer Support Specialist – German”

  1. Comment made by Tibor Nemeth on Jun 19th 2012 at 9:39 pm: Reply

    Sawadee Khrap,

    Recording to your ad I hereby apply for the offered position or any other open position available.

    I know about the opportunity cause I saw your ad on Budapest.net

    First of all I would like to introduce myself. Born in 1978, in Budapest, I moved with my parents 84’ to Germany where I started my studies. After finishing school I started my training as a cook. Finishing that I started to work mainly in the Tourism industry, mostly as a Tour guide, Station manager and Tour operator, on the AIDA Cruiseship for example. In the meanwhile I owned a small Bar with a small Tourcounter in South Thailand, Khao Lak, and work as a freelance guide for several companies like Jack Similan, Phuket Safari Travel Service, Khao Lak Land Discovery. Two years ago i have had a bad accident where i broke my leg which still keept me from working as a guide or any other physical work. Also following my accident i had to give up my Bar and Tourcounter as i was tied to my bed for almost a year. Finally recovered i had to look for new opportunities, so i started to work as a Manager for activities for the Aldiana Club Resorts to gain more experience in the Tourism Industry.

    As for my last work, I was working in Spain for Aldiana Club Resort(4 Star) as a Tour and Activities Manager, where selling Trips, Tourpackages etc. was one of my duties. The season there finished in November 2010 and so i am back again in Thailand, to reunite with my wife and son. My goals for the future are clear, i want to work in the Tourism Industry with a well established company where i have the possibility to get a good and steady income to secure my and my families future. So I am looking for a new position and possibilities. I am sure all my experiences, knowledge and effort to work are going to play a positive part for the applied position and the company as well as the customers will benefit from my knowledge, experiences and my willingness to work hard and learn more and new ways.

    During my travel’s and work I could gain a lot of experience in different positions in the Tourism as well as in different language’s like English, German, Spanish, Thai and of course Hungarian, which of course you can read more detailed in my Cv.

    This year I finally could finish my Divemaster with Similan Paradive working my training of as a Daytrip Manager and Boatmaster for a 2 engine Speedboat. As you surely know the Similan Island National Park just closed for the Low Season as did the office I worked for.I have experience working on Boats and Ships up to 2500 Passengers like the AIDA Cruiseship for example and even have special Certificates (which qualifies me to work on Ships and Boats), other than my Divemaster, like listed below:

    -Training for Service on Passenger Ships

    – Basic Safety Training

    Since one week i moved back to Budapest and can take up work as soon as needed.
    As for the languages, I speak English, German, Spanish, Hungarian and Basic Thai, which of course you can read more detailed in the attached CV and Certificates

    In case there is an open position please contact me via Mobile (if possible, as I don’t have internet connection nearby):+36-0620403044 or via Mail : onrider@web.de

    Any opportunity to prove my self is welcome.

    Have own transportation as well as International and Thai Driver’s License

    For further information or any other question please contact me and I gladly will answer all questions. My Mobile number is as followed: +36-0620403044 via mail : onrider@web.de

    Thanks for the fast turnaround in advance.

    Yours faithful Mr. Tibor Nemeth

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