Full-Time Direct Sales Representative
Job Description
Direct Sales Representative – taking care of VIP customers (Part-time or full time)
Europa Media (part of EMG Group) was founded in 2003 by two individuals who wanted to share their experience gained in proposal development and project management under EU programmes with other interested parties. The EU funding system is complex and the competition to get a project financed by the EU is tough. Specific knowledge, well-established networks and certain skills are needed to successfully get involved in these competitive projects. Europa Media’s mission has thus been to provide clear and structured information about EU funding and improve the skills of people in project development and management. Since its establishment, Europa Media has developed, launched and publicised a variety of information sources and tools including web platforms, publications and events to facilitate access to EU funding and simplify EC project development and management. To date, we have organized hundreds of training courses attended by thousands of participants from all over Europe and beyond. We have also supported many universities, research organisations and SMEs on an advisory/in-house capacity in their efforts to develop winning proposals and effectively implement their projects.
Europa Media is now looking for a creative and target-oriented mind to support our sales and marketing team in promoting our training courses and other services more effectively to our target audiences specially to our VIP clients. As a small company with an international team, Europa Media has a flexible structure and a pragmatic working style. Traditional marketing approaches are typically not enough for Europa Media’s activities and products. Therefore, flexibility, continuous innovation and pragmatism are must-have skills for the successful candidates. Please apply only if you consider that your personality and working style would fit such a working environment.
Skills required:
- Minimum of two years’ demonstrated experience in international telemarketing or telesales
- Strong phone contact handling skills and active listening
- Excellent verbal and written English skills
- Excellent customer care and communication skills
- A clear and friendly telephone voice
- Ability to follow clearly instructions
- Good IT skills with accuracy and attention to detail
- Ability to work under pressure and meet targets
- Customer orientation and ability to adapt/respond to different types of characters
- Experience in online sales is beneficial
You will receive training on:
- EU research and innovation project development and management
- EU funding system
What you will do:
- Answering calls, emails and web chat enquiries from VIP customers
- Making telesales and market research calls to new and existing VIP customers
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Dealing with VIP customer requests
- Advising about products and services
- Updating customers’ records in the CRM system
- Supporting the responsible staff in building sales strategies
- Supporting service/product research and development
- Support the sales team in coordinating the advertisements, communication and database development
Working hours
- Part-time 4-hour/day (flexibly during morning and/or afternoon hours)
- or full-time position
You will be a perfect fit for Europa Media if:
- You have experience in working both independently and as part of a team
- You are able to identify opportunities for improvement and make constructive suggestions for change
- You can keep track of lessons learned and share those with team members
- You can conform to shifting priorities, demands and timelines through analytical and problem-solving skills
- You react to project adjustments and alterations promptly and efficiently
- You are flexible during times of change
- You are persuasive, encouraging, and motivating
What we offer
- A competitive compensation and benefits package
- Great working environment (based in the Graphisoft Park in Budapest) within a young and international team
- Flexible management
How to Apply
To apply to the position, please send your CV and a creative introduction about yourself, your motivation for applying and a summary of your past achievements in any format you find suitable to hr@europamedia.org965 total views, 0 today