Are you interested in working for one of the world most famous companies? Do you speak Dutch and English and want to use it on a daily basis?

On behalf of our multinational client we are hiring

Providing first line IT support for end users in scope of the IT Global Service Desk.

– The Service Desk Level 1 Agents are the first point of contact for End Users seeking technical assistance and/or support for all IT related hardware, network, printing, mobile device, websites and application issues.

– You provide technical support over the phone, on-line web submit form, email, voicemail and chat sessions and are responsible to answer enquiries, troubleshoot problems, provide information and handle complaints.

– You will have the chance to learn about the following technologies: Passwords and authentication, blackberry, backup/restore of files and folders, WIN servers, AD, Lotus Notes, Cisco

REQUIREMENTS:

– Excellent command of written and verbal English and Dutch

– General IT knowledge (ECDL).

– Strong problem solving and communications skills

– Multitasking

– Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.

WHAT WE OFFER:

– multicultural environment

– positive, friendly team

– be part one of the world’s most dynamic companies

SEND YOUR APPLICATION NOW: franknagy.adrienn@whc.hu and allas@whc.hu