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Full-Time Dutch speaking Customer Care Representative /Order to cash/

Manpower Munkaerő-Szervezési Kft. – Posted by Manpower Budapest, Budapest, Hungary

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Job Description

Are you looking for an opportunity to continue your career at a prestigious multinational company? Are you passionate about customer care? If so, this could be a perfect chance for you to be a part of a friendly, enthusiastic and professional team.

Tasks:
•Responsible for the whole order process from the initial contact with the customer to the correct delivery: delivery time, correct product, equipment and all the paperwork.
•Providing solutions to immediate problems and initiating corrective actions in the event of a service failure;
•Order management: handling routine and non-routine customer order activities; including managing customer demand; following up on samples; complex order entry; utilizing and following work process; business strategy, and best practice to ensure high quality service.
•Strong interface with supply chain on product availability and with carriers to follow up on logistics.

Requirements:
•Bsc or Msc degree;
•Very good command of English and fluent in Dutch;
•At least 0,5-2 years of experience in order to cash/order management or processing/supply chain/customer care /delivery coordination;
•Exceptional communication and strong problem-solving skills;
•Self-starter, customer-oriented approach;
•Good team player, energetic personality;
•Experience and very good knowledge of Microsoft Office applications.

Advantages:
•Degree in Commerce or Economics or Logistics;
•Working knowledge with SAP.

Place of work: Budapest, III. district

Licence number: 21721-1/2012.

How to Apply

If you believe your experience are in line with the position description and qualifications referred to above and looking for a challenging opportunity, please submit your CVs at www.manpower.hu or send them to manpower@manpower.hu.

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: dutch and English.

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