This job listing has expired and may no longer be relevant!

Full-Time Dutch Speaking Customer Care Specialist

Manpower Business Solutions Kft. – Posted by Manpower Budapest, Budapest, Hungary

mpgs logó

Job Description

  • Managing the relationship with customers and partners,
  • Handling customer complaints and queries on phone and in writing,
  • Precise administration of incoming issues and their progress,
  • Helping in updating the process documentations, follow-up and record changes, contributing to recognize the opportunities for improving processes.
  • Min. high school education (University or College degree are an advantage),
    Advanced knowledge of Dutch and at least intermediate English (verbal, written),
  • Customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage),
  • Excellent written and oral communication skills,
  • Outstanding customer orientation and problem solving skills,
  • Collaborative approach,
  • Ability to prioritize in a faced paced environment,
  • Ability to take initiative,
  • Logical and proactive thinking,
  • Experience in using Microsoft Office, especially Excel with confidence.
  • Multicultural team, with colleagues from over 30 different countries,
  • Friendly, collaborative culture,
  • Winning spirit,
  • High-energy place where things move forward every day,
  • Award winning office environment,
  • Various company events, opportunities to join company-wide volunteer initiatives,
  • Competitive compensation package.

How to Apply

Apply at www.manpower.hu or via e-mail (csaba.kozma@manpowergroup.hu) with your English CV attached.

Job Categories: Call Center / Customer Care. Job Types: Full-Time.

863 total views, 0 today

Apply for this Job

Leave a Reply

Your email address will not be published. Required fields are marked *