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Full-Time Dutch speaking Customer Experience Specialist

Transcom Hungary – Posted by Transcom Recruitment Anywhere

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Job Description

Transcom Hungary was established in Budapest in 2005 originally to support major telecommunication clients in Central and Eastern Europe. With a total seat capacity of over 450 production seats, Transcom offers today a full range of services to an international client base. Transcom Budapest has specialized in the provision of multilingual services for many international clients operating in several industries

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers for more information please refer to te link below

To know more about us visit the websites below:
blog.transcom.com
www.transcom.com

We are looking for new agents to Budapest to one of the biggest multinational Contact Centers in Europe!

*** Dutch Speaking Customer Service Representative ***

Tasks:
Receiving and handling customer phone calls /e-mails
Providing information about the service
Giving support to customers in general related questions
Use all manner of modern communication to offer the best possible service
Solving customers’ elementary general problems (after around 2 weeks training)

Expectations:
Fluent Dutch and min. intermediate English language knowledge
6-12 month experience is an advantage
Good PC handling is essential (Word, Excel, Outlook) and good typing skills
Excellent communication, problem solving and customer handling skills
Excellent monotony tolerance
Ability to work in a team
Can manage the 2 weeks training ( Monday-Friday from 8am to 5pm)

We offer:
Multinational circumstances
Flexible working time (in 8 or 6 or 4 hours/day)
Friendly, multicultural environment

Location: Budapest, XI. District

If you are interested in the offered position send your CV to this e-mail adress: recruitment.hungary@transcom.com

www.transcom.com

How to Apply

If you are interested in the offered position send your CV to this e-mail adress: recruitment.hungary@transcom.com

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: customer service, dutch, and flexibility.

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