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Full-Time Experienced customer service position for Flemish speakers
Job Description
- Fluency in Flemish and English
- Minimum 1 year relevant experience
- College or university degree
Key Accountabilities
- First point of contact for telephone based enquiries, from retail consumers
- Communication of changes to channel of trade, store closures, essential maintenance work and Disposals to 3rd Parties and internal departments
- Database maintenance
- Interact with consumers in a professional, friendly and efficient manner
- Provide accurate information to both business customers and consumers through the correct use of all information technology systems
- Managing general enquiries
- Facilitating the Telecommunication support to sites
- Carrying out general administration
- Communicating internal messages to Retail sites
- Managing small suppliers to the stores
Requirements
- College or university degree
- Minimum 12 months previous experience on the field of customer service
- Must demonstrate a strong understanding of customers’ needs / behaviours
- Excellent written/oral communication skills in Flemish AND English and ability to build effective working relationships
- High Level of IT proficiency in Microsoft packages
- Highly motivated
What we offer
- Competitive salary and benefits
- Multinational working environment
We are building up a Flemish speaking customer service team, so if you have a friend who might also be interested in the position, you can take him or her with YOU!
Applications of persons with disabilities are also welcome.
APPLICANTS FROM OUTSIDE HUNGARY ARE ALSO WELCOME. SPEAKING HUNGARIAN IS NOT A MUST FOR THE POSITION
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