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Full-Time Finnish speaking HR Contact Center Representative

Manpower – Posted by Manpower Budapest, Budapest, Hungary

manpower

Job Description

Are you looking for an opportunity to carry on your career in a dynamic, international environment at a big IT company? This is an excellent chance for you to be a part of a well-established team with good career prospects.Main responsibilities: – Handle telephone calls and e-mail’s queries;- Communicate effectively to the company’s customers on HR policy and processes; – Work as a member of a team to minimise customer wait times, maximise customer satisfaction and response accuracy;

– Participate in information sharing with other members of the team;

– Identify trends and pass recommendations;

– Take ownership of the resolution of callers’ issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time;

– Log and track enquiries through to resolution using workplace processes and guidelines.

Requirements:
– Bachelor’s degree;- Fluent in Finnish and English.
What we offer:- International career opportunity;- Competitive salary and comprehensive benefits package;- Young and multicultural work environment.

 

Licence no: 21721-1/2012.

How to Apply

If you believe your experience are in line with the position description and qualifications referred to above and looking for a challenging opportunity, please submit your English CV and motivation letter at www.manpower.hu or send them to manpower@manpower.hu.

Job Categories: Office / Assistance. Job Types: Full-Time. Job Tags: call-center, finnish, and hr.

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