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Full-Time FRENCH or GERMAN or TURKISH or POLISH or RUSSIAN IT Customer Service Advisor

IT Solutions Services – Posted by info@jobtoday.hu Budapest, Budapest, Hungary

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Job Description

FRENCH or GERMAN or TURKISH or POLISH or RUSSIAN IT Customer Service Advisor

LOGO REFERRAL

Job Description

FRENCH or GERMAN or TURKISH or POLISH or RUSSIAN Customer Service Advisor
IT Customer Advisor – IT support via phone and email


General Work Description:

As an IT Customer Advisor you will:

  • Diagnose, troubleshoot and resolve IT issues over the phone in a fast paced-dynamic environment
  • Answer incoming support request, inquiries via telephone and email to determine if problems are user, software or hardware related
  • Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored
  • Work together with colleagues to share information, collaborate on problem solving and identify major service issues
  • Analyze problems/issues/inquiries, assign severity levels to the appropriate technician and follow up resolution

We are seeking applicants who are:

  • Native or close to native in one of the above languages
  • Fluent in English
  • Customer-focused, self-motivated and have excellent communication skills
  • Have stable general IT knowledge, are familiar with Windows XP and Windows 7, Ms Office Packages !
  • Have general interest for IT and interest to learn new things within Windows 7 (Active Directory, Remote Desktop, Servers, Networking)

What we offer:

  • Competitive Salary + Attractive cafeteria package
  • Very Central Budapest Location
  • Modern Office building
  • More than 500 co-workers creating a young, multi-cultural, community environment.
  • You have the opportunity to participate in trainings continuously
  • Great career prospectives (also International opportunities)
  • Full time: From Monday to Friday 8 hours a day.

(Part time opportunity: at least 4 or 6 hours a day from Monday to Friday.) We also have night and weekend shifts optional.)

In return:
Competitive Salary + Cafeteria
Excellent career prospectives
Corporate environment

How to Apply

apply through link: http://rovid.it/4COb

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: french, German, polish, Russian, and turkish.

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One Response to “FRENCH or GERMAN or TURKISH or POLISH or RUSSIAN IT Customer Service Advisor”

  1. Comment made by Olha Yurlovska on Apr 27th 2015 at 1:12 pm: Reply

    Dear Sir/Madame,

    I am writing as I am very interested in this open position. I strongly believe that my skills and knowledge suit well for this job.

    Please be so kind to look at my CV. I also can provide with the letter of recommendation if needed.

    Kindest regards,
    Olha

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