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Full-Time French speaking Customer Interface Account Specialist

Manpower – Posted by Manpower Budapest, Budapest, Hungary

Job Description

Are you ready to work for a value-driven company that recognizes the unique contribution that every individual makes to an organization’s success? If you’re someone who enjoys working with people, you’re looking for a challenge and you believe in the power of helping others to achieve team goals then you are who we’re looking for! We are seeking a candidare for our international partner company with an explosive growth in agricultural products.

Main tasks:

•Responsible for managing customers’ portfolios;
•Providing proactive support to customers about Order to Cash (OTC) process;
•In charge of validating the orders received from customers;
•Actively communicating availability dates to the customers and commercial team;
•Discussing with Commercial Team the priorities on deliveries for their customers;
•Defining the priorities on deliveries to be passed to Operations team;
•Providing solutions to service related complaints and initiating corrective actions in the event of a service failure;
•Following up returns and transfers processes;
•Ensuring continuous updates of customer master data and inform the relavant teams;
•Providing a professional touch in handling customers through exceptional communication skills;
•Interacting and managing internal communication with Commercial team, within Customer Service and Operations team and other support functions.

Requirements:

•Bsc or Msc degree in Commerce or Economics or Logistics;
•Fluent in English, French;
•At least 1-3 years of experience in customer service/ order management/order processing/supply chain/logistics/;
•Exceptional communication and strong problem-solving skills;
•Self-starter, customer-oriented approach;
•Good team player, energetic personality;
•Experience and very good knowledge of Microsoft Office applications (especially Excel).

How to Apply

If you believe your education and experience are in line with the position description and qualifications referred to above and looking for a challenging opportunity, please submit your CVs at www.manpower.hu or send them to manpower@manpower.hu

Job Categories: Logistics. Job Types: Full-Time. Job Tags: french.

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