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Full-Time French speaking Customer Service Representative /Order to cash/
Job Description
Are you ready to work for a value-driven company that recognizes the unique contribution that every individual makes to an organization’s success? Are you passionate about customer care? If so, this could be a excellent chance for you to be a part of a friendly, enthusiastic and professional team.
Main tasks:
• Responsible for managing customers’ portfolios;
• In charge of the whole order process from the initial contact with the customer to the correct delivery: delivery time, correct product, equipment and all the paperwork.
• Providing solutions to immediate problems and initiating corrective actions in the event of a service failure;
• Order management: handling routine and non-routine customer order activities; including managing customer demand; following up on samples; complex order entry; utilizing and following work process; business strategy, and best practice to ensure high quality service.
• Strong interface with supply chain on product availability and with carriers to follow up on logistics;
• Provide a professional touch in handling clients through exceptional communication skills.
• In charge of the whole order process from the initial contact with the customer to the correct delivery: delivery time, correct product, equipment and all the paperwork.
• Providing solutions to immediate problems and initiating corrective actions in the event of a service failure;
• Order management: handling routine and non-routine customer order activities; including managing customer demand; following up on samples; complex order entry; utilizing and following work process; business strategy, and best practice to ensure high quality service.
• Strong interface with supply chain on product availability and with carriers to follow up on logistics;
• Provide a professional touch in handling clients through exceptional communication skills.
• Bsc or Msc degree;
• Fluent in French and English;
• At least 1-2 years of experience in order to cash/order management or processing/supply chain/customer care;
• Exceptional communication and strong problem-solving skills;
• Self-starter, customer-oriented approach;
• Good team player, energetic personality;
• Experience and very good knowledge of Microsoft Office applications.
• Fluent in French and English;
• At least 1-2 years of experience in order to cash/order management or processing/supply chain/customer care;
• Exceptional communication and strong problem-solving skills;
• Self-starter, customer-oriented approach;
• Good team player, energetic personality;
• Experience and very good knowledge of Microsoft Office applications.
Advantages:
• Degree in Commerce or Economics or Logistics;
• Working knowledge with SAP;
• Experience in SSC/BSC environment.
• Degree in Commerce or Economics or Logistics;
• Working knowledge with SAP;
• Experience in SSC/BSC environment.
How to Apply
If you believe your education and experience are in line with the position description and qualifications referred to above and be able to work with cross-functional teams in fast pace environment, please submit your CVs at www.manpower.hu or send them to manpower@manpower.hu Licence number: 21721-1/2012.1619 total views, 0 today