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Full-Time French speaking IT Helpdesk agent

Hays Hungary – Posted by Varga Adrienn Anywhere

Job Description

Our partner is a worldwide known, multinational company, with a youthful team. They support their international partners all over the World with IT services, outsourcing and business solutions.

To their Budapest office, we are currently seeking for:

Fluent English AND French speaker junior IT Support specialist

Responsibilities:

• Satisfy our partner’s European Customers needs
• Assist foreigner customers in PC problems over the phone, through e-mails and web interface
• Follow up on existing tickets and escalate cases to relevant support groups
• Help them with step-by-step instructions
• Log all calls in the Helpdesk tracking database.

Main expectation towards the Junior IT Support Specialist:

• Fluent English AND fluent French language knowledge
• Customer oriented personality
• Excellent communication and interpersonal skills
• Strong work ethic
• Willingness to learn, develop yourself and be proactive

 

How to Apply

If you want to be a member of a rapidly expanding organization, take an important place in a worldwide known company and use all advantages of your language knowledge, send your English CV to varga@hays.hu!

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: french.

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