Full-Time French speaking IT Helpdesk agent
Job Description
Our partner is a worldwide known, multinational company, with a youthful team. They support their international partners all over the World with IT services, outsourcing and business solutions.
To their Budapest office, we are currently seeking for:
Fluent English AND French speaker junior IT Support specialist
Responsibilities:
• Satisfy our partner’s European Customers needs
• Assist foreigner customers in PC problems over the phone, through e-mails and web interface
• Follow up on existing tickets and escalate cases to relevant support groups
• Help them with step-by-step instructions
• Log all calls in the Helpdesk tracking database.
Main expectation towards the Junior IT Support Specialist:
• Fluent English AND fluent French language knowledge
• Customer oriented personality
• Excellent communication and interpersonal skills
• Strong work ethic
• Willingness to learn, develop yourself and be proactive
How to Apply
If you want to be a member of a rapidly expanding organization, take an important place in a worldwide known company and use all advantages of your language knowledge, send your English CV to varga@hays.hu!1298 total views, 0 today