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Full-Time French Speaking Operations Support Specialist
Job Description
- Managing the relationship with customers and partners via phone (mostly outbound calls) and email
- Proactive problem solving and answering inquiries
- Managing overdue cases: discovering reasons for delay, extending the agreement
- Gathering the available relevant information in databases for solving the problems
- Precise administration
- Helping in updating the process documentations, follow-up and record changes, contributing to recognize the opportunities for improving processes
- Min. high school education (University or College degree are an advantage),
- Advanced French language knowledge,
- Upper-intermediate knowledge in English,
- Experience in Shared Service environment is an advantage but not a must,
- Excellent written and oral communication skills,
- Outstanding customer orientation and problem solving skills,
- Collaborative approach,
- Ability to take assertive actions even in unexperienced situations,
- Multi-tasking skills,
- Ability to take initiative,
- Logical and proactive thinking,
- Experience in using Microsoft Office, especially Excel with confidence.
- Multicultural team, with colleagues from over 30 different countries,
- Friendly, collaborative culture,
- Winning spirit,
- High-energy place where things move forward every day,
- Award winning office environment,
- Various company events, opportunities to join company-wide volunteer initiatives,
- Competitive compensation package.
How to Apply
Apply at www.manpower.hu or via e-mail (kitti.koles@manpowergroup.hu) with your English CV attached.1136 total views, 0 today