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Hays Hungary – Posted by Hays Budapest, Budapest, Hungary


Job Description

French/Spanish/German/Russian Speaker Customer Support Specialist

Would you like to become part of the growing team of a dynamic multinational company in Budapest? Our client operating int he hotel industry is looking French/Spanish/German/Russian and English speaker colleagues to their Budapest Office to support their customers. 

Your daily tasks would be:

– Provide world class service via phone and e-mail to customers before, during and after their travels 
– Help with reservations, giving information 
– Resolve the appearing problems 
– Manage customer claims 
– Running the database of the customers and clients
– Provide training and mentoring to other members of the organization as requested 
– Work closely with the colleagues in order to achieve highest customer satisfaction 

In order to fulfil the position you are required to have:

– Some previous experience in a Customer Service / Front Desk/ Hotel Industry –related role or University/ College Degree in Tourism/Hotel Management
-Fluent knowledge in English plus French OR Spanish OR German OR Russian language
-Customer-oriented attitude
– Excellent written and oral communicational skills
– Confident user of computer (Microsoft Office)
– Attention to details
– Able to work independently

In return our client offers a motivating, pleasant and youthful environment and competitive compensation package.

How to Apply

If you are interested in the French/Spanish/German/Russian Speaker Customer Support Specialist position please do not hesitate to upload your English CV through our website

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: french, German, Russian, and spanish.

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