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Full-Time German Payroll Inquiry Team Member (German Speaker)

IBM – Posted by IBM Jobs Budapest Budapest, Budapest, Hungary

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Job Description

Job description
The Budapest HR Delivery Centre professionals are passionate about surpassing the customer service and business objective expectations of their clients. Our teams provide top quality front and back office HR services to an extensive client base across Europe, Middle East and Africa engaging all of its customers with cultural fluency (more than 40 languages are actually spoken in the centre).

The main mission of the Payroll domain is to deliver Payroll services to both internal and external clients. The team in general is responsible for the administration of various inputs received (from HR, employees, management, authorities, client) and to run the payroll to generate payments to employees and third parties in an accurate, timely and well controlled manner, complying with the country specific regulations.

Key Responsibilities

• Calculate and process accurate payments to employees ensuring strict deadlines are met
• Continuously strive to deliver excellence in Customer Service
• Ensure all payments are duly authorized, correct, and technically compliant
• Handle overpayment, underpayment cases
• Manage time and attendance activities (sickness, overtime, maternity/paternity leave etc.)
• Issue documentation for starters and leavers
• Handle salary advance requests
• Handle and respond to discrepancies and queries relating to payroll
• Cooperate with 3rd party vendors and the HR team to ensure timely and quality services

Required Skills

• Fluency in the language of the country/countries supported
• Excellent numeracy and analytical skills
• Expertise in Microsoft Excel
• Good time management skills and an ability to meet strict deadlines
• Organized, logical and methodical approach
• Accuracy and attention to details
• Ability to maintain high level of technical mastery of the payroll system in place
• Strong communication skills (both via e-mail and phone)
• Excellent Customer Service skills
• Ability to work under own initiative
• Ability to cooperate efficiently with team members
• Discretion! Payroll Practitioners handle confidential and highly sensitive information
• Ability to work across boundaries and form productive working relationships with other departments

Preferred skills

• Experience in using Payroll, HR, or Finance administration tools/systems
• Experience with German Payroll is preferred
• Finance, accounting or HR educational background and or experience.
• International service center experience would be a plus
• Innovative, continuously seeking to improve work processes
• Understanding of ongoing legislative changes which affect payroll

This opportunity offers the successful candidate:

• To develop the breadth and depth of their payroll skills , progressing their career in multi contract Payroll Delivery environment servicing both Internal and External Commercial customers .
• A Multicultural, dynamic and positive team environment
• Continuous development opportunities
• Varied tasks, job roles and possibility to participate in local or international projects
• An attractive working environment in the city centre

Required

  • Bachelor’s Degree
  • At least 6 months experience in Administration
  • English: Intermediate
  • German: Fluent
Preferred

  • Economicsű

Please apply online on the company website

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: English and German.

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