Job Description

TASKS:

• Answer incoming contacts (phone, e-mail, chat) on technical related cases
• Resolve customer’s IT related issues
• Manage the end-to-end process providing regular update to customers
• Administer all cases in the given systems

REQUIREMENTS:

• German language on B2 level + English on B2 level
• Other European languages on B2 level also in scope
• Good communication skills (verbal, written)
• Customer oriented attitude
• Excellent problem solving skills
• Interest in technical and IT related fields

WHAT WE OFFER:

• Competitive salary + benefits + cafeteria bonus
• Career opportunities in the service desk environment after 6 months at the company (Team Lead, 2nd level, quality management, training and development)
• Supportive colleagues and leaders
• Flexible working hours – DAYTIME OR NIGHT & WEEKEND, PART OR FULL TIME
• Lots of fun events and social activities

salary:

• competitive + cafeteria
  

  Required language level:

  All of these are:

  • English – intermediary/communicative
  • German – intermediary/communicative

  Job location:

  Budapest

How to Apply

For application send your CV: angela.barta@dxc.com

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: #English, #it, angol, German, helpdesk, német, support, technical support analyst, and ügyfél kapcsolattartó.

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