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Full-Time German speaking Client Support Analyst

CPL IS – Posted by cplis Budapest, Budapest, Hungary

1328_400_400

Job Description

TASKS:

  • Answer incoming contacts (phone, e-mail, chat) on technical related cases
  • Resolve customer’s IT related issues
  • Manage the end-to-end process providing regular update to customers
  • Administer all cases in the given systems

REQUIREMENTS:

  • German language on B2 level + English on B2 level
  • Other European languages on B2 level also in scope
  • Good communication skills (verbal, written)
  • Customer oriented attitude
  • Excellent problem solving skills
  • Interest in technical and IT related fields

WHAT WE OFFER:

  • Competitive salary + benefits + cafeteria bonus
  • Career opportunities in the service desk environment after 6 months at the company (Team Lead, 2nd level, quality management, training and development)
  • Supportive colleagues and leaders
  • Flexible working hours – DAYTIME OR NIGHT & WEEKEND, PART OR FULL TIME
  • Lots of fun events and social activities

salary:

  • competitive + cafeteria

    Required language level:

    All of these are:

    • English – intermediary/communicative
    • German – intermediary/communicative

    Job location:

    Budapest

How to Apply

For application send your CV: angela.barta@dxc.com

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: #English, #it, angol, German, helpdesk, német, support, technical support analyst, and ügyfél kapcsolattartó.

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