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Temporary Helpdesk Analyst

Aguila Consulting – Posted by Siva Vare Budapest, Budapest, Hungary

Job Description

Job Description:

  • Service Desk Consultant is responsible supporting both hardware and software, well versed with Windows XP & Windows 7 and Microsoft Outlook installation/configuration
  • Help Desk Analyst should have basic network knowledge and troubleshooting skills on Application Support and Collaboration tools.
  • Maintain and support applications and their operating environments (24×7 coverage with rotating on-call duties)
  • System Administrator is responsible for telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers.
  • Extended PC Support, with good knowledge of desktop PC components, Good Hands on knowledge on Hardware’s.
  • Good knowledge on software installation & knowledge of restaurant POS systems would be preferred Operating System Support,
  • Knowledge of MS Office, Linux, windows and Networking Concepts (CISCO/CCNA)
  • Should have exposure to outbound B2B interaction, support & both call handling and Incident Management
  • Knowledge of technical helpdesk support functions
  • Customer service and technical troubleshooting.
  • Exceeding call quality and efficiency standards.
  • Adherence to Process, Policy & Procedures

Language skills Dutch (Mandatory)

How to Apply

you can send us your updated CV to siva@aguilaitconsulting.co.uk or you can call us +44 -2476980555 for more details.

Job Categories: IT. Job Types: Temporary.

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