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Full-Time French/German/Dutch/Polish/Russian/Italian/Czech/Turkish/Hebrew Speaking IT Customer Specialist in Budapest

U-Jobs Hungary – Posted by u-jobs Budapest, Budapest, Hungary

Job Description

Role Purpose:

Provide technical support over the phone and via e-mail to external, corporate end users calling with IT-infrastructure problems who require assistance in using their systems or applications.

Key Responsibilities/Outcomes:
– To troubleshoot, diagnose and correct technical faults, using technical and diplomatic skills, and guide the caller through the necessary steps to restore functionality.
– Responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself, until functionality has been restored.
– Working together with colleagues to share information, collaborate on problem solving and identify major service issues.
– Active participation in ongoing quality initiatives at the desired level, detailed on the UGSH Quality Portal by considering all relevant objectives, policies and procedures.
Key Qualifications:
– Fluency in English
– Native/close to native knowledge of FrenchGerman, Polish, Russian, Czech, Hebrew, Turkish or Italian
– Working in shifts (8,5 hours from Monday till Friday)
– Full time or part time possibility (between 6.00 am and 8.00 pm)
– Experience in a telephone technical support position, giving support to end-users
– Considerable familiarity with MS Office Suite particularly and the Windows environment in general

Closing Statement

In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.

How to Apply

Submit your résumé NOW to ujobs.hungary@gmail.com and give a shift your career tomorrow!

Job Categories: IT. Job Types: Full-Time. Job Tags: czech, dutch, English, french, German, hebrew, Italian, polish, Russian, and turkish.

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One Response to “French/German/Dutch/Polish/Russian/Italian/Czech/Turkish/Hebrew Speaking IT Customer Specialist in Budapest”

  1. Comment made by mohamed on Dec 5th 2015 at 6:04 pm: Reply

    Hello,

    I’m Mohammed from Egypt, and I speak Italian and English fluently with 5 years of experience as customer service with Converges company, so can I apply for this job?

    Thanks…

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