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Full-Time IT Support Technician

EXCIS – Posted by valisoa – Budapest, Budapest, Hungary

Job Description

EXCIS is a Global IT Company. We provide IT solution worldwide to our clients’ sites. Now we are hiring one IT Support Technician in Budapest

Knowledge and Skills:

Advanced Knowledge of computer, printer and LAN Equipment
Deep technical IT knowledge
4+ years of experience in customer service delivery
Local language and basic English knowledge
Customer facing and able to deal with a broad spectrum of people from both within the technical and managerial side of the business.
Demonstrate IT expertise, project and relationship management skills to deliver IT systems strategy in support of business strategy.
Demonstrate technical competency towards continued service improvements being delivered to the Customer.
Previous experience in support of manufacturing clients, servers, printers and LAN equipment preferable.

Main Activities:
Server, Clients/peripherals and advanced support for MS Office
Advanced knowledge of standard applications/middleware
On-site installation, technical Hardware expansions, service and repairs as per specification/instruction
Hardware troubleshooting remotely assisted by the Service Desk / 3rd / 4th level line support or the hardware supplier (triage as required)
Removal and data deletion as per specification
Installation of new, addition of, change to or move of hardware (laptop & desktop, servers and LAN equipment) and connection of that hardware onto the customer network
Patching of a network cable in the network panel as per instruction
Compliance with onsite health and safety requirements.

If you are interested on the job, please send your application at HR@excis.com

Job Categories: IT. Job Types: Full-Time.

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