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Full-Time Italian Speaking Customer Care Specialist

Manpower Business Solutions Kft. – Posted by Manpower Budapest, Budapest, Hungary

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Job Description

On behalf of our prestigious client, we are looking for Italian Speaking Customer Care Specialists.
  • Managing the relationship with customers and partners,
  • Handling customer complaints and queries on phone and in writing,
  • Precise administration of incoming issues and their progress,
  • Helping in updating the process documentations, follow-up and record changes, contributing to recognize the opportunities for improving processes.
  • Min. high school education (University or College degree are an advantage),
  • Advanced knowledge of Italian and at least intermediate English (verbal, written),
  • Customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage),
  • Excellent written and oral communication skills,
  • Outstanding customer orientation and problem solving skills,
  • Collaborative approach,
  • Ability to prioritize in a faced paced environment,
  • Ability to take initiative,
  • Logical and proactive thinking,
  • Experience in using Microsoft Office, especially Excel with confidence.

How to Apply

Apply at www.manpower.hu or via e-mail (kitti.koles@manpowergroup.hu) with your English CV attached.

Job Categories: Call Center / Customer Care. Job Types: Full-Time.

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