This job listing has expired and may no longer be relevant!
Full-Time Italian Speaking Customer Care Specialist
Job Description
On behalf of our prestigious client, we are looking for Italian Speaking Customer Care Specialists.
- Managing the relationship with customers and partners,
- Handling customer complaints and queries on phone and in writing,
- Precise administration of incoming issues and their progress,
- Helping in updating the process documentations, follow-up and record changes, contributing to recognize the opportunities for improving processes.
- Min. high school education (University or College degree are an advantage),
- Advanced knowledge of Italian and at least intermediate English (verbal, written),
- Customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage),
- Excellent written and oral communication skills,
- Outstanding customer orientation and problem solving skills,
- Collaborative approach,
- Ability to prioritize in a faced paced environment,
- Ability to take initiative,
- Logical and proactive thinking,
- Experience in using Microsoft Office, especially Excel with confidence.
How to Apply
Apply at www.manpower.hu or via e-mail (kitti.koles@manpowergroup.hu) with your English CV attached.816 total views, 0 today