Full-Time Junior Client Support Engineer
We are looking for a bright, enthusiastic and ambitious IT graduate calibre Junior Support Engineer with excellent spoken and written English to work in Budapest alongside our established Managed Service Support team in the UK and reporting to our Team Leader in Budapest. We will be conducting initial telephone interviews followed by face-to-face interviews for short-listed candidates in January/February 2019.
We are Stellarise – an established leading provider of IT services and SaaS solutions supporting our customers across the UK and Europe. With offices in London and in Budapest, we are a Microsoft Silver Cloud Productivity Partner and approved Xero Developer partner. Our office in Budapest opened in August 2018 as part of our strategic plans for expansion.
You will have a strong degree in Computing or Computer Science, experience in customer service and have a confident, friendly and outgoing personality enabling you to build strong relations with our varied client base. An ability to listen carefully to their needs and then take a structured and systematic approach to problem solving is essential as is your excellent spoken and written English to document and explain your solution to other team members. You enjoy working with people, are team focused, and able to communicate at all levels. Relishing a challenge, picking up new technologies and getting the most out of them are second nature to you.
Working in tandem with our team in London to ensure that we have a seamless transition across time zones enabling us to serve our larger clients in the UK and Europe. You will excel at working within a team and have a positive attitude with customer service at the fore 100% of the time. You will be joined by our Managed Services Team Leader and our team of Developers and based in our centrally located office in Kalvin Ter. We operate 2 shift systems – the first from 07.00 – 16.00 and the second 13.00 – 22.00 hours. You should be comfortable working either of these shifts to be determined by the Managed Services Team Leader.
We believe that the right technology makes growing a business simpler. You would join a team providing Support, Project Delivery and IT Strategy to our clients – a diverse bunch who – design incredible buildings, create compelling events, find hidden oil reserves, drive website sales and raise capital for global start-ups. We ensure they stay productive and underpin their growth.
Collectively strong and individually skilled, we take responsibility for owning and resolving challenges to the best outcome. We work hard, we explore and learn more. We enrich those around us by transferring our knowledge.
You’ve got broad experience in as many of the following technologies as possible:
Microsoft Windows Server with Experience of Active Directory, DHCP
Microsoft Windows Exchange Server
Microsoft Windows 7,8, 10 Admin Skills
Microsoft Windows Server with Experience, DNS, RAS
Microsoft Windows Terminal Server
Mac OS X
Microsoft Dynamics CRM
Microsoft SQL Server
Networking; eg VLAN, VPN
We’ll give you the opportunity to use these technologies and grow your experience across them.
Location: Budapest, Hungary
How to apply:
Please send a covering letter/email and CV outlining your relevant experience to: email@example.com
How to ApplyPlease send a covering letter/email and CV in ENGLISH outlining your relevant experience to: firstname.lastname@example.org
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