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Full-Time Multilingual Service Desk Analyst (Budapest)

Hays – Posted by Hays Budapest, Budapest, Hungary


Job Description

Service Desk Analysts are required for our major global client, operating a Shared Service Organization in Budapest. They are currently looking for 1st line analysts with various language knowledge.

The Service Desk Analyst is aim to achieve a high level of customer satisfaction through a service-oriented attitude. On a daily basis you will be tasked with the followings: handling service requests and incidents in a structured way through following a „best practice” process approach. As a part of the challenging and diverse helpdesk team you will be a key player in direct contact with the customers, having a major influence on business relations through Europe.

To be a successful applicant you need to speak one of the following languages fluently: French OR German OR Norwegian OR Swedish OR Italian OR Russian OR Polish OR Romanian OR Finnish OR both Spanish AND Portuguese. This position requires no previous work experience but an intermediate knowledge of English is essential. Our partner is looking for confident and conscious candidates who are able to work in different teams and are willing to learn new processes continuously.

If you think that you are the suitable applicant for this position and seeking for new challenges in a multicultural environment at a global company’s local firm, don’t hesitate to apply with your English resume through our website.

To apply please click here

Job reference: 1190864

Job Categories: General Industry. Job Types: Full-Time.


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2 Responses to “Multilingual Service Desk Analyst (Budapest)”

  1. Comment made by Anastasia on Jul 21st 2014 at 1:46 pm: Reply

    To whom it may concern,

    I am graduating from an IBS university this July as a BA in tourism and travel management and I am currently looking for a full-time job in a Tourism and hospitality and marketing fields. I have fluent in Russian, Ukrainian and English, and I have an Upper-Intermediate level in Spanish and a basic knowledge of Hungarian.
    Could you please tell me if you have any vacancies suitable for my profile?
    Thank you and I am looking forward to your reply.
    I am enclosing my CV for your kind consideration.


    Tikhaya Anastasia

  2. Comment made by kirollosmoawad on Jul 18th 2016 at 4:41 am: Reply

    Dear all,

    I would like to considered for this position, now i am working at

    Find my CV here :!2tRwwCxK!0FRvYhjFoOn2wlpUq-GvMAdD3rA20YT2fAIvhFnGngI

    Hope to hear from you. 🙂

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