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Full-Time PART TIME CUSTOMER SERVICE (IT)

Kelly Services Hungary Kft. – Posted by Kelly HUN Budapest, Budapest, Hungary

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Job Description

 

  • Do you have experience in IT user / customer support?
  • Or do you study IT on a high level?
  • Are you looking for a felxible part time opportunity?

If you are a young and enthusiastic expert in IT and would like to share your knowledge with users, who need support, but you do not have time to work 8 hours a day, we offer you an extraordinary work opportunity. Our partner is a fast growing American company in the IT outsourcing business, and they are looking for new colleagues to their Budapest Service Delivery Center.

Part timer Helpdesk Analyst(with English AND German) to start working YESTERDAY

Job Description details
The Helpdesk Analyst takes care of IT users via telephone, resolves IT telephony / IT infrastructure problems and monitors the incoming problems until they have been solved.

Requirements

  • Good computer knowledge
  • previous experience in desktop support or other kind of customer service or ongoing studies in IT
  • Knowledge of current Windows operating systems
  • Conversational / intermediate English + ADVANCED GERMAN
  • Willingness to work in shifts
  • Good communication skills and customer focus
  • Team player attitude

Technical Skills & Specialisation

  • Exchange (Outlook)/Lotus Notes Environment
  • Concepts and basic knowledge on Internet, MS Exchange
  • Password reset for Domain & other applications
  • Knowledge on Networking & Security systems like Firewall, Routers etc
  • Handling High Severity Cases

 

What the company offers:

  • Competitive salary package, performance bonus
  • Shift allowance
  • Professional Trainings
  • Good team atmosphere
  • Career opportunities

 

PLACE OF WORK: BUDAPEST

START DATE: ASAP

APPLICANTS FROM OUTSIDE HUNGARY ARE ALSO WELCOME. SPEAKING HUNGARIAN IS NOT A MUST FOR THE POSITION.

Job Categories: Call Center / Customer Care. Job Types: Full-Time.

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