One Response to “Personal Assistant”

1. 

   Comment made by Vivien Kelan on Oct 14th 2020 at 8:29 am: Reply

   VIVIEN EVELIN KELAN
   1105, 8 Elod Street
   Budapest, Hungary
   +36204713046
   vivienkelan@gmail.com
   https://www.linkedin.com/in/vivien-evelin-kelan-ba5b331b4/
   PROFESSIONAL SUMMARY:
   Resourceful and compassionate flight attendant with over 6 years of dedicated and energetic
   experience in airline industry is looking for an Assistant job. Take-charge professional,
   bedlam-banisher and multitasker-thrive within demanding, deadline-intensive environments.
   Dedicated, loyal and dependable, strive to exceed expectations with service that is secondto-none. Offering expertise in five star hospitality, customer-centered care, uncompromising
   degrees of assistance, extensive international travel, personalized experience and quality
   assurance in alignment with company culture and values. Awarded responsibility for crisis
   management in an Emergency Response Team due to being resilient in the most adverse
   situations. Star Performer 2019 Award winner for customizing the journey for high-network
   individuals with an authentic approach.
   WORK EXPERIENCE:
   2020.08 – Current : Actively looking for an Assistant position
   2015.04 – 2020.07 : Flight attendant and Flying nanny, ETIHAD AIRWAYS
    Operated diverse aircraft types : Airbus 319/320/321/330/340/380 and
   Boeing 777/787
    Ensured that the highest standards are maintained in the area of safety,
   compliance and conformity
    Enhanced customer retention and expansion by accurately anticipating
   their needs and promoting loyalty programs
    Attained sales goals through up-selling and continuous product
   knowledge improvement, achieved 5% On Board Retail sales
   increasement
   2013.05 – 2014.09 : Premium Terminal Hostess front of house, QATAR AIRWAYS
    Acted as the CEO’s first point of contact: implemented processes and
   procedures that enhanced functional efficiency
    Provided operational and administrative support, worked with ALTEA
   passenger system
    Ensured superior customer satisfaction by delivering quality support to
   VVIP,VIP, first and business class passengers, assessed their requests,
   settled minor claims by advising appropriate personnel, provided ad hoc
   reporting
   EDUCATION:
   2013.09 – 2017.05 : Budapest Business School
    BA with Great Distinction in International Relations
   2011.09 – 2013.05 : SZAMALK – Post-secondary vocational school
    Diploma in International Cabin Crew Operations and Aviation
   Management – Malev Hungarian Airlines and Austrian Airlines
   LANGUAGES:
    Hungarian – native ● French – limited work
   proficiency
    English – full professional proficiency