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Full-Time Polish speaking Customer Interface Account Specialist
Job Description
Are you ready to work for a value-driven company that recognizes the unique contribution that every individual makes to an organization’s success? If you’re someone who enjoys working with people, you’re looking for a challenge and you believe in the power of helping others to achieve team goals then you are who we’re looking for! We are seeking a candidate for our international partner company with an explosive growth in agricultural products.
Tasks:
- Responsible for managing customers’ portfolios;
- Providing proactive support to customers about Order to Cash (OTC) process;
- In charge of validating the orders received from customers;
- Actively communicating availability dates to the customers and commercial team;
- Discussing with Commercial Team the priorities on deliveries for their customers;
- Defining the priorities on deliveries to be passed to Operations team;
- Providing solutions to service related complaints and initiating corrective actions in the event of a service failure;
- Following up returns and transfers processes;
- Ensuring continuous updates of customer master data and inform the relevant teams;
- Providing a professional touch in handling customers through exceptional communication skills;
- Interacting and managing internal communication with Commercial team, within Customer Service and Operations team and other support functions.
Requirements:
- Bsc or Msc degree in Commerce or Economics or Logistics;
- Fluent in English, Polish;
- At least 1-3 years of experience in customer service/ order management/order processing/supply chain/logistics/;
- Exceptional communication and strong problem-solving skills;
- Self-starter, customer-oriented approach;
- Good team player, energetic personality;
- Experience and very good knowledge of Microsoft Office applications (especially Excel).
Advantages:
- Slovak OR Czech language knowledge.
How to Apply
If you believe your experience are in line with the position description and qualifications referred to above and looking for a challenging opportunity, please submit your CV or send them to manpower@manpower.hu.1087 total views, 0 today