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Full-Time Polish Speaking Service Desk Agent

ujobsbudapest – Posted by hinkusz Budapest, Budapest, Hungary

Job Description

Position Summary/Responsibilities

Role Purpose:

 

Provide technical support over the phone, via web, via chat, via e-mail or various interactive platforms to external, corporate end users calling with IT-infrastructure problems. Validate and coordinate a variety of Service Requests from the customer end user related to their hardware and software use.

 

What you will do:

 

  • Provide technical help to our customers via phone and e-mail
  • Register and follow up incoming calls and e-mails
  • Handle coordination of more complex cases

Qualifications

Requirements:

  • Close to native in Polish, fluency in English
  • Good communication and problem solving skills
  • At least user level computer literacy, troubleshooting experience is an      advantage
  • Working hours between 6.00 am and 8.00 pm (full time opportunity)      

    

Why should you join us:

  • Carrier possibility (being a 2nd level Agent or Technical Mentor after 9-months)
  • Language course (50% of the fee is subsidized by the company after 6 month)
  • Cafeteria package (extra benefit beside the base salary)
  • Fruit day, juice day
  • Recreation room

Company Information

Providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

How to Apply

Send your CV to ujobsbudapest@gmail.com

Job Categories: IT. Job Types: Full-Time. Job Tags: budapest, English, hungary, it, job, jobs, polish, polish speaking, and service desk.

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