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Full-Time Product support specialist

TraBase – Posted by banki Budapest, Budapest, Hungary

Job Description

Job Description

Supporting our customers via phone, email, skype and regular online presentations. Register and post issues with bugs and feature requests coming from the sales team and clients. Maintain knowledge base documents. Work closely with product management team to provide customer feedback. Provide high quality assistance to various internal teams in addition to customers.

Desired Skills & Experience

Self starter, entrepreneurial and proactive personality. Independent, reliable and trustworthy, with a proven track record of performance. Excellent presentation, negotiation and closing skills, smart and open minded personality. Native English who is good  in Hungarian speaking and writing.

  • Self-motivated
  • Able to multi-task and work under pressure
  • Able to work independently
  • Statistical and analytical capacity
  • Good relationship skills and service minded.

Preferred: previous experience in the travel or/and IT industry.

Send your CV to job@yton.hu!

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: budapest and English.

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