This job listing has expired and may no longer be relevant!

Full-Time Reservations Co-ordinator Wanted!

Brody House Group – Posted by Brody House Budapest, Budapest, Hungary

group stamp

Job Description

Brody House Group is a successful, growing group of companies in the boutique accommodation and arts & events business sectors, based in Budapest. We are currently looking for a Reservations Co-ordinator to be part of our sales team in this vibrant and expanding business.
Your responsibilities:
  • Convert accommodation inquiries into bookings
  • Answer the Brody House Group reservations telephone line
  • Answer, maintain and redirect Brody House Group reservations email
  • Handle the processing of all reservations with accuracy and timeliness
  • Coordinating with the operations team for smooth delivery of service to all guests
  • Respond to online customer or social media generated inquiries, reviews or comment
  • Assist in the preparation and organisation of promotional material
  • Work with the Group’s events team
  • Ensure the adequacy of sales-related material for all accommodation offerings across The Brody House Group
  • Sell, co-ordinate with the operations team and, occasionally, host events at The Writer’s Villa
  • Coordinate and, sometimes, conduct The Writer’s Villa check ins and check outs
  • Manage and report on The Writer’s Villa diary for accommodation and events
  • Ensure event procedures at The Writer’s Villa are adhered to and developed as needed
  • Ensure all accommodation sales channels are updated (and accurately reflect the Group’s products) and monitoring the effectiveness of each channel
  • Manage contact database
  • Provide customers with after-sales support when requested and respond to complaints as they arise
  • Ensure clients have seemless and professional service at all times and are, for example, advised of unforeseen delays or problems ahead of time
Our requirements
  • Strong command of English, both spoken and written
  • High level of computer literacy (using Word, Excel etc)
  • Ability to work both individually and within a team
What we offer
  • The opportunity to work with a highly-motivated group of people
  • Varied, multi-company experience in a dynamic environment
  • Competitive compensation
Remuneration will depend on experience and personal skills and abilities.
Location: central Budapest.

How to Apply

If you are interested, please forward your CV, together with your salary expectation, to: tara@brodyhouse.group, for the attention of Tara Siddons-Deighton.

Job Categories: Sales. Job Types: Full-Time.

1652 total views, 0 today

Apply for this Job

Leave a Reply

Your email address will not be published. Required fields are marked *