Job Description

Position: Service Desk

Location:  Budapest, Hungary

Job type: Permanen

Responsibilities :-                                            

• Technical helpdesk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Hands-on work experience with the following:
• Windows Operating systems
• Knowledge of Active Directory, Office 365
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• Remote desktop connectivity applications like Skype for Business, Windows remote assitance etc.
• MS Office Suite (XP, 2003, 2007, 2010, 2013, 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox, Edge),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• Understand of ITIL processes.

Job Categories: IT. Job Types: Full-Time.

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