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Full-Time service desk

Smartedge solutions – Posted by Phani kanth Anywhere

Job Description

Position: Service Desk

Location:  Budapest, Hungary

Job type: Permanen

Responsibilities :-                                            

  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Hands-on work experience with the following:
  • Windows Operating systems
  • Knowledge of Active Directory, Office 365
  • User account creation for Active Directory, Exchange Mailboxes, Distribution lists
  • Remote desktop connectivity applications like Skype for Business, Windows remote assitance etc.
  • MS Office Suite (XP, 2003, 2007, 2010, 2013, 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (e.g. Explorer, Chrome, Firefox, Edge),
  • VPN and remote dial-in users
  • Support for laptop, desktops, and printers
  • Understand of ITIL processes.

Job Categories: IT. Job Types: Full-Time.

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