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Full-Time Service Desk Agent

Nscglobal – Posted by beaulah.nazo@nscglobal.com Pécs, Baranya, Hungary

Job Description

INTERNATIONAL CAREER IN IT

 

NSCGlobal (CISCO GOLD PARTNER), operates in 25 countries around the word and our staff speak 40 languages – which means that your career can be as international as you want it to be.

 

We are looking for entry-level Service Desk Agents who can speak German and English in Pecs. 

 

Purpose of the job:

Provides 1st and/or 2nd level telephone support to external and internal clients in connection with personal computers or networks, or network devices.

 

Qualification: 

  • 0-1 year(s) experience in Service Desk
  • Be familiar with repair, analysis and measurement tools
  • Strong customer- and result-orientation
  • Team spirit
  • Good interpersonal and communication skills (verbal and written)
  • Basic understanding of easy to handle administrative tasks
  • Basic understanding of IT – Microsoft Windows and MS Office  (Word, Excel, Power Point, Outlook only)
  • Social competency to handle also hard emotions
  • Good ability to handle stress

 

We offer:

  • Competitive salary
  • International work environment
  • Opportunity to be part of a new, huge project with many career opportunities, in Hungary and abroad
  • Paid training and on-the-job development coaching

 

 

How to Apply

Contact: melanie.kensley@nscglobal.com

Job Categories: IT. Job Types: Full-Time.

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