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Full-Time Service Desk Agent
Job Description
INTERNATIONAL CAREER IN IT
NSCGlobal (CISCO GOLD PARTNER), operates in 25 countries around the word and our staff speak 40 languages – which means that your career can be as international as you want it to be.
We are looking for entry-level Service Desk Agents who can speak German and English in Pecs.
Purpose of the job:
Provides 1st and/or 2nd level telephone support to external and internal clients in connection with personal computers or networks, or network devices.
Qualification:
- 0-1 year(s) experience in Service Desk
- Be familiar with repair, analysis and measurement tools
- Strong customer- and result-orientation
- Team spirit
- Good interpersonal and communication skills (verbal and written)
- Basic understanding of easy to handle administrative tasks
- Basic understanding of IT – Microsoft Windows and MS Office (Word, Excel, Power Point, Outlook only)
- Social competency to handle also hard emotions
- Good ability to handle stress
We offer:
- Competitive salary
- International work environment
- Opportunity to be part of a new, huge project with many career opportunities, in Hungary and abroad
- Paid training and on-the-job development coaching
How to Apply
Contact: melanie.kensley@nscglobal.com1222 total views, 0 today