ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets customer on the sales floor in a personable and friendly manner and determines make, type, and quality of product desired. Always shows respect to the customer, does NOT use aggressive or “High Pressure” sales techniques.

In time ( after gaining some knowledge and experience ) suggests carpets that will complement customer’s home and other furnishings. Discusses types and quality of products to ensure customer education and satisfaction.

Strives to attain sales goals while providing exceptional customer service at all times.

Accurately prepares sales slip or sales contract based on customer’s intended purchase.

Arranges for delivery of merchandise to customer if needed; or assists with load out product(s) into customer’s vehicle. Asks for guidance from store supervisor.

Works with Bizsan Team to resolve customer complaints regarding delivery of damaged or incorrect merchandise to ensure customer satisfaction.

Unloads product, moves product and sets up displays as directed by Bizsan team.

Assembles product for display/sale as directed by Bizsan team.

Use company internal website to keep up to date on merchandise updates, and ensure compliance with best operational practices.

Keeps current on such activities as product arrivals, advertising, new products and trends and pricing to assure that Bizsan maintains a competitive position.

Maintains good knowledge and understanding in-stock product.

Follows all Bizsan safety policies and strives for clean, safe working conditions in the store; including performing housekeeping tasks as needed to maintain a clean work environment.

Perform other duties assigned by the Bizsan team.

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QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The essential quality required above all is a eager, humble posture of learning and trustworthiness.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

PEOPLE SKILLS: Must have the ability to communicate with customers in a pleasing manner, with the ability to attentively listen to the customers’ needs. Must have the ability to close the sale.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); one year related experience and/or training.

LANGUAGE SKILLS: Ability to read and interpret documents in English : such as safety rules, operating and updating website, reading and translating simple letters.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand, walk, bend, squat, reach with hands and arms at least up to 30% of the time and talk or hear 100% of the time. The employee must lift and/or move up to 50 pounds at least 20% of the time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Characterized by mutual support, respect and focus at the job in hand.