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Full-Time SPANISH SPEAKER CUSTOMER SERVICE IN HOTEL INDUSTRY

Hays Hungary – Posted by Hays Budapest, Budapest, Hungary

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Job Description

Customer Support Specialist position with Spanish language knowledge is open at our client who is a prestigious multinational company which is providing a unique reservation service with the best hotel deals to both business and leisure travellers. They have more than 500 professionals located through the world and they are looking for new colleagues to join their team of professionals.

The responsibilities of the position are the following:

-Provide world class customer service and offer solutions to our guests during and after their travels by ensuring timely follow-up, closure and feedback to customers where required
– Communicate effectively with our customers and suppliers via phone and email
– Resolve the appearing problems
– Manage customer claims
– Running the database of the customers and clients
– Provide training and mentoring to other members of the organization as requested
– Work closely with the colleagues in order to provide efficient support to the customers

In accordance with attracting the very best people, candidates having some experience in a Customer Service / Front Desk positions are preferred, but fresh graduates are also welcome. University or College Degree is an advantage but not a must. The ideal candidate will have strong problem solving skills, multi-tasking ability, customer oriented attitude and has fluent English and Spanish language knowledge.

This is an exciting opportunity for talents who are not afraid of new challenges and want to be a part of an international, dynamically growing, and vibrant team. If you are interested in this position please do not hesitate to upload you professional English CV through our website.

This position is opened for foreigners too, but please keep in mind, that you need to attend a personal interview in Budapest and the Hungarian work permit is required.

How to Apply

Please upload your English CV via www.hays.hu.

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: English and spanish.

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One Response to “SPANISH SPEAKER CUSTOMER SERVICE IN HOTEL INDUSTRY”

  1. Comment made by Norma Casillas on Nov 17th 2016 at 3:07 pm: Reply

    To whom it may concern,

    My name is Norma Casillas, I’m from Mexico and I’m currently studying at the Corvinus University in Budapest. I’m wirting this email because I’m interested in the Customer Support Specislist job position. I’m a Spanish native speaker and my English is very fluent. If this job still available, I would like to have more information.

    Thank you and I’m looking forward to hearing back from you soon.

    Best Regards,

    Norma Casillas

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