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Full-Time German or Danish or Dutch IT SUPPORT SPECIALIST , Budapest, Hungary

emea america Budapest, Budapest, Hungary


Job Description

GERMAN or DANISH or DUTCH or FINNISH IT Customer Service Adviser

IT Customer Advisor – IT support via phone and email

General Work Discription:

As an IT Customer Advisor you will:

  • Diagnose, troubleshoot and resolve issues over the phone in a fast paced-dynamic environment

  • Answer incoming support request, inquiries via telephone and email to determine if problems are user, software or hardware related

  • Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored

  • Work together with colleagues to share information, collaborate on problem solving and identify major service issues

  • Analyze problems/issues/inquiries, assign severity levels to the appropriate technician and follow up resolution

We are seeking applicants who are:

  • Native or close to native in SWEDISH or DANISH or DUTCH or FINNISH

  • Fluent in English

  • Customer-focused, self-motivated and have excellent communication skills

  • Have stable general IT knowledge, are familiar with Windows XP and Windows 7, Ms Office Packages

  • Have general interest for IT and interest to learn new things within Windows 7 (Active Directory, Remote Desktop, Servers, Networking)

What we offer:

  • Outstanding Salary, (One of the best in the Sector) + Competitive cafeteria package

  • Very Central Budapest Location

  • Modern Office building

  • More than 600 co-workers creating a young, multi-cultural, community environment.

  • You have the opportunity to participate in trainings continuously

  • Great career prospectives (also International opportunities)

  • Full time: From Monday to Friday 8 hours a day.

In return:

We offer a competitive salary (Guaranteed of the bests in the sector) and a great opportunity to be part of a rapidly growing, industry-leading, international company with great career prospective.

If you are interested, for direct contact, please apply by sending your CV to:

Remote Solution Services

How to Apply

If you are interested, for direct contact, please apply through email:

Job Categories: IT. Job Types: Full-Time. Job Tags: active directory, analyst, customer service, helpdesk, IT support, ITIL, and service desk.

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