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Full-Time Technical Support (French & English)

Itron – Posted by Cser Annamaria Budapest, Budapest, Hungary

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Job Description

Itron’s Budapest Center of Excellence aims to be a leading center for innovative software and services solutions that enable utilities and cities to manage energy and water more resourcefully. With access to highly skilled software engineers in Budapest, the center will focus on software and services development to support smart cities and smart grid deployments globally. The focus areas for Software & Services team in the Centre of Excellence would be Software as a Service (SaaS) and Outcomes as a Service (OaaS) also known as Managed Services or Managed Outcomes.

Duties & Responsibilities:

  • Work independently under direction of supervisors and mentors.
  • Troubleshoot and resolve common problems.
  • Basic installation, maintenance of software and equipment.
  • Investigate product related problems.
  • Develop solutions to hardware, software and process related issues.
  • Review and provide input to product and internal department and training documentation and files.
  • Contribute to current and future product development to ensure customer issues are addressed and changes to product do not negatively impact the customer.

Preferred Skills & Experience:

  • Typically requires 2-3 years of related experience
  • Bachelor’s degree in related field or equivalent experience.
  • Electrical Engineering background or degree would be an advantage.
  • High level of proficiency in English (for business/professional verbal and written communications).
  • Knowledge of French is highly desirable.
  • Familiar with MS Office tools – Outlook, SharePoint, Excel, Word and PowerPoint.
  • Able to learn basics of database related applications, Windows and/or other operating systems.
  • Able to understand basic networking & IT (load balancing, firewalls, security, certificates).

How to Apply

Send your CV or your contact informations to : zshorvath@humancapitalfund.hu

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: English and french.

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