Customer Happiness Team

Our customer happiness team works on delivering the absolute best experience to our customers via email, Twitter, live chat and any other way possible. We believe that fast, personal replies make people really happy. For this reason, we hold ourselves to the highest standard. Currently we’re focused on improving our systems and being the best at customer service. We do this by listening to our customers, geeking out over data, and learning from our customers. We are very focused on sharing feedback, support each others self-improvement efforts, and learning from each other.

Is this You?

If this feels like a good fit for you we’d love to hear from you. Please read the statements below. If this describes you please get in touch!

• ​Somewhat of an internet nerd and have used a VPN service before
• Have customer service experience, love helping people via email, twitter, or anywhere you may meet them
• Have you read any of Tony Robbins books, “Delivering Happiness” by Tony Hsieh, “How to Win Friends and Influence People” by Dale Carnegie, or “Think and Grow Rich” by Napoleon Hill?
• Do you feel excitied about working with a small, close team that values positivity, self-improvement, education, and freedom?
• Do you speak and write English like a native speaker?
• Do you love blogging, tweeting, and sharing helpful information?
• Do you want to start the process of joining the Buffered team?