Full-Time HR Contact Center Representative with Czech and Slovak
Job Description
Are you looking for an opportunity to carry on your career in a dynamic, international environment at a big IT company? This is an excellent chance for you to be a part of a well-established team with good career prospects. Main responsibilities: – Handle telephone calls and e-mail’s queries; – Communicate effectively to the company’s customers on HR policy and processes; – Work as a member of a team to minimise customer wait times, maximise customer satisfaction and response accuracy; – Participate in information sharing with other members of the team; – Identify trends and pass recommendations; – Take ownership of the resolution of callers’ issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time; – Log and track enquiries through to resolution using workplace processes and guidelines. |
Requirements: |
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Place of work: Budapest
What we offer: – International career opportunity; – Competitive salary and comprehensive benefits package; – Young and multicultural work environment.
Licence no: 21721-1/2012. |
How to Apply
If you believe your experience are in line with the position description and qualifications referred to above and looking for a challenging opportunity, please submit your English CV and motivation letter at www.manpower.hu or send them to manpower@manpower.hu.1405 total views, 0 today