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Full-Time Help desk analyst
Job Description
We are hiring Help Desk analyst role based at Budapest, Hungary for permanent. If you have interested ideal candidates please share your updated CV to anush@aguilaitconsulting.co.uk/ +44 2476980555 for further proceedings.
Job Description:
Details : Helpdesk Analyst
Location : Budapest, Hungary
Type : Permanent
Job Description:
- Service Desk Consultant is responsible supporting both hardware and software, well versed with Windows XP & Windows 7 and Microsoft Outlook installation/configuration
- Help Desk Analyst should have basic network knowledge and troubleshooting skills on Application Support and Collaboration tools.
- Maintain and support applications and their operating environments (24×7 coverage with rotating on-call duties)
- System Administrator is responsible for telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers.
- Extended PC Support, with good knowledge of desktop PC components, Good Hands on knowledge on Hardware’s.
- Good knowledge on software installation & knowledge of restaurant POS systems would be preferred Operating System Support,
- Knowledge of MS Office, Linux, windows and Networking Concepts (CISCO/CCNA)
- Should have exposure to outbound B2B interaction, support & both call handling and Incident Management
- Knowledge of technical helpdesk support functions
- Customer service and technical troubleshooting.
- Exceeding call quality and efficiency standards.
- Adherence to Process, Policy & Procedures
Language skills German (Mandatory).
Please don’t hesitate to give me a call @ +44 2476980555 for any queries you may have!!
Best Regards,
Anush
IT Recruitment Consultant
águila IT consulting (UK & Europe)
Email ID : anush@aguilaitconsulting.co.uk
Phone : +44 2476 980 555
http://aguilaitconsulting.co.uk/
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