Full-Time Business Support Operations Specialist / French Speaker
Job Description
Commercial Financing Business Support Operations Account Specialists manage a portfolio of Business Partner accounts. Main responsibilities include: – Credit Line and Order management, Cash collection and Conditions monitoring. – Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers. – Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints. – Monitoring collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures. – Preparing materials for use in status account reviews. – Being responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner. – Ensuring accounts operate within approved guidelines and obtaining the appropriate level of management approval in exception situations. – Keeping customers appraised of the financial health of their account and its ability to support current and future financing volumes. – Operating proactively at all times.
Since the role involves being in daily contact with customers in France, the candidate must be: – able to communicate in English and French (both verbally and in written form) at a high level – to be able to hold a phone conversation with our business partners and explain basic financial terms to them verbally.
Required
- Bachelor’s Degree
- English: Fluent
- French: Fluent
Preferred
- Master’s Degree in Economics
- Basic knowledge in Financial Concepts
- At least 6 months experience in Customer Facing / Customer Contact
Additional information
Since the role involves being in daily contact with customers in France, the candidate must be: – able to communicate in English and French (both verbally and in written form) at a high level – to be able to hold a phone conversation with our business partners and explain basic financial terms to them verbally.
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Comment made by Sophie Cochet on Nov 12th 2013 at 6:57 pm:
Dear Sir, Dear Madam,
You will see after reviewing my résumé that I have already worked as a Booking Agent at Avis, car Rental Company, so I am used to deal with customers over the phone.
Moreover, my experiences as a receptionist in a 3 star hotel in Spain and as a stewardess at the Brittany Ferries, made me able to work efficiently under pressure.
I currently live in France but I am available to move to Budapest as soon as possible.
I am a very motivated person with a very positive attitude, which would make me a good candidate for the position!
I would welcome the opportunity to discuss further details of the position with you personally.
Many thanks for your time and consideration,
Sophie Cochet
Comment made by Sophie Cochet on Nov 12th 2013 at 6:58 pm:
I am currently living in France but I am willing to move to Budapest as soon as possible.