Our prestigious multinational client is looking for:

Customer Care Coordinator

Tasks:

• Taking a variety of inbound customer service calls regarding orders, billing and invoicing
• Taking ownership of end-to-end processes
• Handle customer complaints and provide an outstanding service
• Manage customer issues promptly, professionally and politely
• Represent and maintain a professional image of the company at all times
• Build positive relationship and strengthen customer satisfaction with internal and external stakeholders
• Responsibility for general administration

Requirements:

• Fluency in German and intermediate English level
• 1 years’ or equivalent experience within a customer service based role
• Demonstrated interpersonal skills to deal effectively with customers
• Ability to manage a workload with multiple work flows
• Excellent organisational and communication skills
• Positive, friendly personality and “can do” attitude

Our offer:

• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive salary and benefits
• Innovative training and development programs
• Internal career path
• Mobility within the EU region