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Full-Time Customer Service Representative
Job Description
Position:
Customer Service Representative
Job Description:
We are a Fortune 104 company with 2022 sales of $37.12 billion. Our global team includes 22,000+ employees in over 220 sales locations and 43 distribution and value-added centers. We help the world’s best technology companies think “Five Years Out,” working together to innovate the next big thing after the next big thing.
Responsibilities
- Receive and manage customer inquiries by phone, chat, and email
- Extensive information and assistance to our customers, continuous monitoring of their cases
- Execute order information and change requests
- Provide information about services
- Ongoing communication between the engineering team, internal staff, suppliers and customers
- Manage formal quotes
- Complaint handling and problem solving
- Liaison with international teams from different regions
Requirements
- At least secondary education (high school diploma)
- Customer-focused, willing, helpful attitude
- Good communication and problem solving skills
- Negotiation-level English language skills both orally and in writing
- Teamwork and individual work
- Computer skills
- Results-oriented thinking
Good to have
- Experience in a similar area of customer service
- Positive and empathic attitude
- Your application is welcome even if you are a beginner
What we offer
- Competitive salary package
- Free access to fitness rooms in the 13th district
- Hybrid work with 2 remote days
- Well-planned work schedules, free weekends and holidays
- Secure corporate background
- Opportunity for professional and personal development in a complex system
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
How to Apply
Apply here: https://careers.arrow.com/us/en/job/R217757/Customer-Service-Representative?utm_source=proffesionHU&utm_medium=R217757&utm_campaign=EMEA+Paid+Job+Boards+20232405 total views, 0 today