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Full-Time Customer Service Representative

Arrow Electronics – Posted by Arrow Electronics Company Anywhere

Arrow_Worm_black

Job Description

Position:

Customer Service Representative

Job Description:

We are a Fortune 104 company with 2022 sales of $37.12 billion.  Our global team includes 22,000+ employees in over 220 sales locations and 43 distribution and value-added centers. We help the world’s best technology companies think “Five Years Out,” working together to innovate the next big thing after the next big thing.

Responsibilities

  • Receive and manage customer inquiries by phone, chat, and email
  • Extensive information and assistance to our customers, continuous monitoring of their cases
  • Execute order information and change requests
  • Provide information about services
  • Ongoing communication between the engineering team, internal staff, suppliers and customers
  • Manage formal quotes
  • Complaint handling and problem solving
  • Liaison with international teams from different regions

Requirements

  • At least secondary education (high school diploma)
  • Customer-focused, willing, helpful attitude
  • Good communication and problem solving skills
  • Negotiation-level English language skills both orally and in writing
  • Teamwork and individual work
  • Computer skills
  • Results-oriented thinking

Good to have

  • Experience in a similar area of customer service
  • Positive and empathic attitude
  • Your application is welcome even if you are a beginner

What we offer

  • Competitive salary package
  • Free access to fitness rooms in the 13th district
  • Hybrid work with 2 remote days
  • Well-planned work schedules, free weekends and holidays
  • Secure corporate background
  • Opportunity for professional and personal development in a complex system

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

How to Apply

Apply here: https://careers.arrow.com/us/en/job/R217757/Customer-Service-Representative?utm_source=proffesionHU&utm_medium=R217757&utm_campaign=EMEA+Paid+Job+Boards+2023

Job Categories: Call Center / Customer Care. Job Types: Full-Time. Job Tags: customer service and customer service representative.

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