We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company.

The job is remote and rotates in weekly shift cycles

• Handle and resolve customer complaints providing the best customer experience
• Investigate complaints, troubleshoot issues and identifying trending problems
• Report bugs to the technical team

Requirements:

• Very good English skills
• Experience as a Customer Support Specialist or similar CS role
• Perfect communication and problem-solving skills
• Customer orientation and ability to adapt/respond to different types of characters

We offer:

• Unique opportunity to build your career among the best professionals on the market
• Career growth and professional development in a rapidly growing project
• Constant education & leveling up your skills
• Once a year Wisebits pays for a trip to Cyprus so that remote employees are able to meet the team and collaborate more closely