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Full-Time Customer Support Specialist (Remote)

Wisebits – Posted by alenius Anywhere

Wisebits

Job Description

We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company.

The job is remote and rotates in weekly shift cycles

Duties:
  • Handle and resolve customer complaints providing the best customer experience
  • Investigate complaints, troubleshoot issues and identifying trending problems
  • Report bugs to the technical team

Requirements:

  • Very good English skills
  • Experience as a Customer Support Specialist or similar CS role
  • Perfect communication and problem-solving skills
  • Customer orientation and ability to adapt/respond to different types of characters

We offer:

  • Unique opportunity to build your career among the best professionals on the market
  • Career growth and professional development in a rapidly growing project
  • Constant education & leveling up your skills
  • Once a year Wisebits pays for a trip to Cyprus so that remote employees are able to meet the team and collaborate more closely

How to Apply

email directly at <alenius@wisebits.com>

Job Categories: Call Center / Customer Care. Job Types: Full-Time.

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